Privacy Policy

1. Introduction

This Privacy Policy explains how InTheFloop, a product of Third Gear Solutions LLC ("we", "us", "our"), collects, uses, and protects personal information.

This policy applies to our website, mobile/web application, and SMS notification services.

2. Information We Collect

a. Information You Provide

When you use InTheFloop, you may provide:

• Name
• Email address
• Phone number (for optional SMS notifications)
• Family member names or nicknames (if applicable)
• Schedule and event information

b. Information Collected Automatically

We automatically collect certain technical information:

• Device type
• Browser type
• IP address (for security and rate limiting)
• App usage data (pages viewed, actions taken)

c. SMS-Related Information

If you opt into SMS notifications, we collect:

• Phone numbers
• Message delivery status
• Opt-in and opt-out timestamps

3. How We Use Information

We use the information we collect to:

• Provide and operate the InTheFloop service
• Deliver schedule updates and reminders
• Send optional SMS notifications you have opted into
• Improve product functionality and reliability
• Provide customer support
• Comply with legal obligations

4. SMS Messaging & Consent

• SMS messages are optional and require explicit opt-in
• Message frequency depends on your activity and preferences
• Message and data rates may apply
• Reply STOP to unsubscribe or HELP for assistance

5. How We Share Information

a. Service Providers

We may share information with trusted service providers who assist us in operating our service:

• Cloud hosting providers
• SMS delivery providers (e.g., Twilio)
• Analytics and monitoring tools

b. Legal Requirements

We may disclose information when required to comply with law, regulation, or legal process.

c. What We Do Not Do

6. Data Retention

We retain personal information only for as long as needed to provide the service or meet legal requirements.

• Users can request deletion of their data at any time
• SMS opt-out records may be retained for compliance purposes
• We delete inactive accounts and associated data according to our retention schedule

7. Data Security

We implement reasonable security measures to protect your information:

• Encryption in transit using industry-standard protocols
• Access controls to limit who can view personal data
• Monitoring for abuse and unauthorized access

While we take security seriously, no system is completely secure. We cannot guarantee absolute security of your information.

8. User Rights & Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from SMS notifications (reply STOP) or emails

To exercise these rights, contact us at support@inthefloop.com or use the settings within the app.

9. Children's Privacy

InTheFloop is designed for use by adults to manage family schedules.

• Parents or guardians control and manage accounts
• We do not knowingly collect data from children without parental involvement
• If we learn we have collected information from a child without verification of parental consent, we will delete that information

10. Cookies & Tracking

We use cookies and similar technologies to improve your experience:

• Essential Cookies: Required for the service to function (e.g., authentication)
• Analytics: Help us understand how users interact with our service
• Session Storage: Temporarily store data to maintain your session

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.

11. International Users

InTheFloop is operated in the United States. If you access our service from outside the US, your data may be transferred to, stored, and processed in the United States. By using our service, you consent to this transfer and processing. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

• Material changes will be communicated via email or prominent notice in the app
• The "Last Updated" date at the top of this page will be revised
• Continued use of the service after changes indicates acceptance of the updated policy

13. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us: